Internet Access for Low Income Households

Comcast is offering 2 months free internet services for low income families to stay connected. The company says it is increasing access to and speeds of its Internet Essentials’ Low-Income Internet Service to support Americans through the coronavirus pandemic.

  1. Offering new customers 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month.
  • Send all new customers a free self-install kit that includes a cable modem with a Wi-Fi router. There will be no term contract or credit check and no shipping fee.
  • To sign up, applicants can simply visit internetessentials.com The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.
  1. Increasing Internet speeds for the Internet Essentials service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward.
  • To receive the increased Internet speeds, existing customers will not need to do anything. The new speeds will be rolled out nationally over the next few days.